The Killer Whales

Fellow Denverite Derek Simon, blogging for www.twinspires.com, wrote an interesting piece about horse racing whales, those ultra-big money bettors. He seemed to make three important points. First, whales are not necessarily good handicappers. The second point was that whales survive by wagering large amounts of money often. So if a whale bets an average of $250,000 a week for 50 … Continue reading The Killer Whales

The Hunt for Customer Care or, Customer Care the Adventure Begins

You arrogant ass. You’ve killed us.      – Andrei Bonovia in The Hunt for Red October to Captain Tupolev. A Twitter topic that is sure to stimulate discussion is the obliviousness of tracks and ADW’s. I think oblivious is the right description because the alternatives are to conclude they are either incompetent, arrogant or purposely ignoring … Continue reading The Hunt for Customer Care or, Customer Care the Adventure Begins